Delivery Information
| Region | Standard Service 🚛 | Express Service (EMS) 🚀 | Delivery Methods & Costs 💰 |
|---|---|---|---|
| Europe | 10–20 business days | 4–7 business days | Standard Shipping (Free) – 10-30 business days Express Shipping ($75) – Up to 15 business days |
| America (USA, Canada) | 15–30 business days | 7–15 business days | Standard Shipping (Free) – 10-30 business days Express Shipping ($75) – Up to 15 business days |
| Rest of the world | 20–30 business days | 10–20 business days | Standard Shipping (Free) – 10-30 business days Express Shipping ($75) – Up to 15 business days |
Shipping Details
We create unique, handmade dresses, ensuring each piece is an exclusive product crafted with love and attention to detail.
Shipping Locations
We ship orders from Moldova worldwide, including the USA.
Delivery Methods & Costs
- Standard Shipping (Free) – 10-30 business days
- Express Shipping ($75) – Up to 15 business days
We collaborate with DHL, FedEx, UPS, and Posta Moldovei to ensure reliable and secure deliveries.
Important! Return Policy
- Returns and exchanges are not accepted since each dress is handmade and exclusive.
- Please choose your size carefully. If you have any size-related questions, we are happy to assist you before purchase.
Order Processing & Tracking
- Processing Time: Orders are prepared for shipment within 3-4 business days.
- Tracking Number: A tracking number will be provided after dispatch for real-time shipment updates.
- Packaging: Items are delivered in elegant, signature-style packaging.
Taxes & Customs Fees
- All customs fees are included in the price.
- We are not responsible for any customs-related delays.
Returns & Guarantees
- All sales are final. Unfortunately, returns and exchanges are not accepted.
Frequently Asked Questions (FAQ)
- How can I track my delivery?
You will receive a tracking number and a tracking link after your order is shipped.
2. Can I change my delivery address after placing an order?
No, unfortunately, address changes are not possible once the order is placed.